Privacy Policy

Location and GDPR compliance

Mail-cat is based in Poland and data is hosted only in Europe. When we transfer data outside Europe we always make sure that the companies are compliant with EU privacy laws.

Data we hold

Mail-cat stores data about our users (i.e. the customers who sign up to Mail-cat)

Mail-cat does not share, or resell, any kind of user data.

Data held on our users

Mail-cat collects account information for each user, including:

Basic information like email address
Billing information required for invoices and payments (we rely on third-party services that are PCI DSS compliant)
Data and configurations required for technical purposes (e.g. images and workspaces created on Mail-cat)
Log information required for debugging, security and development in general

Data persistence and rectification

Our users can use the account features to remove or update their data.

Backups and logs can have a duration up to 1 year.

Access to data and portability

Mail-cat grants you the ownership on your data. You can access to your account and view all your data at any time.

Data usage

Data collected is used for:

account and billing
sending test emails
logs and analytics, in order to improve Mail-cat
sending account alerts or news about Mail-cat to our users.

Data protection and security

We care about security and we follow best practices to reduce the risk of data breaches.

Data breaches

Data breaches will be notified to our users within 72 hours, after having become aware of it.

Data processors

Data is collected and manipulated both on our own devices and on third-party servers. Our web application servers are provided by Digital Ocean Inc. We also use many different services suited for specific purposes, for example: SARE for support emails, Stripe for invoicing.

As most websites do, we use cookies for technical reasons.

Data controller

Data holder is Digitree

Inside the company, the Data Protection Officer is Digitree.